Document overview

Acceptance of Terms

By accessing this website or using our services, you agree to these Terms and to any additional instructions we provide in connection with a service inquiry, bicycle intake, inspection, repair, or collection. If you do not agree, you should not use the website or submit a bicycle for service.

Clause 01

Acceptance of Terms

By accessing this website or using our services, you agree to these Terms and to any additional instructions we provide in connection with a service inquiry, bicycle intake, inspection, repair, or collection. If you do not agree, you should not use the website or submit a bicycle for service.

ReferenceWIPO
Clause 02

Service Scope

Cycle Haven provides general bicycle servicing and repairs, including safety inspections, tune-ups, brake service, drivetrain service, and puncture or tyre repair. Any final scope of work depends on the bicycle's condition after inspection, and any quote is subject to confirmation of compatibility, parts availability, and the work required.

ReferenceHCCH
Core Terms

Prices are determined after inspection and may vary according to component condition, scope, and parts required. Where a deposit is requested for a larger repair, the amount will be confirmed before work begins. Accepted payment methods may include card, bank transfer, and cash on collection, as advised at the time of service.

03

Pricing and Payment

Prices are determined after inspection and may vary according to component condition, scope, and parts required. Where a deposit is requested for a larger repair, the amount will be confirmed before work begins. Accepted payment methods may include card, bank transfer, and cash on collection, as advised at the time of service.

Reference UN Declaration
04

Inspection and Scheduling

We may decline or limit work where the bicycle, components, or required parts cannot be reasonably serviced, or where supplier availability affects scheduling. Any estimated turnaround is indicative only and may change if additional faults are found, parts are delayed, or the approved scope is amended.

Reference OECD

Reference strip

Internal conditions and restricted-use clauses

All website content, service descriptions, inspection summaries, notes, and related materials are owned by or licensed to Cycle Haven and are protected by applicable intellectual property laws. You may not copy, reproduce, or reuse them without our prior written consent, except as permitted by law.

05 WIPO
06 HCCH
05 Clause

Intellectual Property

All website content, service descriptions, inspection summaries, notes, and related materials are owned by or licensed to Cycle Haven and are protected by applicable intellectual property laws. You may not copy, reproduce, or reuse them without our prior written consent, except as permitted by law.

Reference WIPO
06 Clause

Limitation of Liability

Service work is carried out with reasonable care, but we do not guarantee that any bicycle will be completely safe, failure-proof, or suitable for every road condition after servicing. To the extent permitted by law, we are not responsible for indirect loss, consequential loss, or damage arising from pre-existing defects, misuse, normal wear, or incomplete information provided by the customer.

Reference HCCH